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Establish Systems and Processes

In order to ensure sustainability practices are properly carried out within IOI Corporation Berhad (IOI) operations, it is important to establish systems and processes. The systems and processes below are in place to ensure that standard of procedures (SOPs) and proper guidance are being adhered to. The following are some of the highlights on our systems and processes.

Grievance Resolution Process chart

Please click here to access Grievance list.

Free, Prior and Informed Consent (“FPIC”) principle in support of UNDRIP

Best Management Practices and Toolkits

IOI Plantation has a number of Best Management Practices (BMPs) in place, such as, but not limited to sustainable agricultural practices, biodiversity conservation, health and safety, greenhouse gas (GHG) reduction, and water management. For more information, please click here.

We are also a member of the High Carbon Stock Approach (HCSA) and undertake to use the toolkit to assess high carbon stock areas. The HCSA toolkit methodology provides practical, scientifically robust and cost-effective guidance for distinguishing and protecting viable forest areas. Please click here for more information on HCSA.


RSPO Certification

IOI integrates sustainability into every aspect of its operations through its commitment to produce in an environmentally sound and sustainable manner. As a founding member of the RSPO, we have been playing an active role in promoting sustainable practices since its inception in 2004. We also advocate sustainable agricultural practices in its estates to bring growth and use of certified sustainable palm oil (CSPO) to the world market. To date, all of our palm oil mills and estates in Malaysia (except mills and estates of our newly-acquired entity Unico-Desa Plantation Berhad) have successfully attained the RSPO certification.

For the current list of certified mills, click here.


Our existing plantations in Peninsular Malaysia and Sabah (except recently acquired plantations which are covered under a time-bound plan) are 100% RSPO certified. We will now build on this by committing to implement RSPO NEXT in our Malaysian plantations, commencing end of 2016. RSPO NEXT is a voluntary effort to go beyond RSPO Principles and Criteria, it covers the following categories: No Deforestation, No Fire, No Planting on Peat, Reduction of GHGs, Respect for Human Rights and Transparency and are applicable at an organization wide level, including investments, joint ventures and in the organization’s wider supply base.

Supply Chain Certification

Further to RSPO certification for our palm oil mills and supply bases, all of our operating units and supply chain units in Malaysia and overseas have successfully obtained the RSPO Supply Chain Certification which allows IOI to sell CSPO to our clients worldwide.

For the current list of certified units, click here.

ISCC Certification

IOI is also actively pursuing the International Sustainability and Carbon Certification (ISCC) for our palm oil mills and estates in Malaysia. ISCC is the first international certification system that can be used to prove sustainability and greenhouse gas savings for all kinds of bio-mass and bio-energy.

For the current list of certified units, click here.


In March 2018, IOI's Sustainable Palm Oil Policy (SPOP) was revised to include our commitment towards MSPO certification. Under Section 4 “Existing Plantations” of the SPOP, IOI stated that we are “committing towards sustainable production of palm oil and its continuous improvement as outlined in the MSPO guidelines. In supporting the Malaysian government’s target, we will ensure all our Malaysian plantations are MSPO certified by the end of 2018.”

The full SPOP document can be accessed from here

Other Quality Accreditations

IOI's manufacturing premises are ISO 9001:2000 and HACCP accredited. They are also certified and accredited by globally recognised bodies in various areas of quality and international standards compliance.

The list of our subsidiaries’ accreditations from various bodies can be viewed at IOI Oleochemical website and Bunge Loders Croklaan website respectively.